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Candidate ID 24125

Retail Management / Recruitment / Customer Service / Operations Management
Industries worked in or interested in: Retail / Human Resources / Operations / DTC

About Me

Strategic minded, innovative, high-energy leader that excels at engaging diverse teams to build and drive growth. An excellent communicator and talented team builder who creates an exciting workplace that attracts and retains top talent. Passionate about engaging and energizing teams, guiding, planning, and executing strategies and processes that enable organizations to deliver exceptional results. Enjoy working in a team environment, yet thrive in independent, fast paced environments.

Candidate's Information

  • Education / Training: ICA - Business Management
  • Experience, Highlights & Achievements: • Leveraged marketing resources to gain JDRF as the national charity organization of choice.
    • Selected to successfully collaborate in the development and implementation of the Worthy Works Initiative, a program
    designed to bring additional value to blue collar jobs and technical education, while supporting the launch of Wrangler Workwear and Wrangler Outdoor lines of apparel.
    • Collaborated with Corporate Communications and Human Resources on the development and writing of standard operations
    procedures, policies, and strategic initiatives.
    • Collaborated with Human Resources and Operations teams in the development of corporate culture and recognition
    programs. Designated as the company leader for implementation of these initiatives.
    • Reduced turnover by using selective hiring techniques, individual contributions and developing tools to assist in the training process.
    • Hired, developed and promoted one Store Manager of the year and 2 Pinnacle Award winners.
    • Collaborated with VP of Operations and VP of Marketing in creating branding for new customer loyalty program (Savings
    Club).
    • Reduced shrink year-over-year through strong operational standards, from 1.17% in 2015 to .71% in 2020.
    • Maintained the highest InMoment (customer experience) rating in the company for 4 consecutive years (144% to goal in
    2020).
    • Achieved the highest VIP (customer rewards) penetration per district for 2018 and 2019, surpassing goal by 5%.
    • Successfully opened 5 new stores with 3 new retail formats.
    • Received strong ratings on all performance feedback reviews.
  • Skills & Qualifications: • Project Management
    • Driving top line sales
    • Talent acquisition and development
    • Operations
    • Merchandising
    • Loss Prevention
    • Local Marketing
    • Microsoft Office, Google Docs, Workforce
    • Quicksite
    • Fans
    • FCFlowmap
    • Adapt
    • Engage
    • Sim ticketing
    • Inbound flow control
    • Atlas
    • Chime
    • Slack
  • Work Location(s) Desired: Midwest
  • Work Status Desired: Full-time
  • Availability / Notice Requirments: Current employer prefers 4 weeks' notice

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